Frequently Asked Questions

Everything you need to know about shopping with Blue Bungalow.

What is your return policy for change of mind?

We offer a 30-day return policy for all full-priced items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.

How long does shipping take within Australia?

Standard shipping typically takes 3-7 business days, while Express shipping takes 1-3 business days depending on your location. Orders over $150 qualify for free standard shipping.

Do you offer international shipping?

Yes, we ship to many countries worldwide, including New Zealand, the US, and the UK. Shipping costs and delivery timeframes are calculated at the checkout based on your destination.

How do I know which size to choose?

Each product page features a detailed size guide. As we stock various brands, we recommend checking the specific measurements provided to ensure the perfect fit for your body shape.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and ZipPay.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched from our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.